Service Agreements for STENHØJ HYDRAULIK

At STENHØJ HYDRAULIK, we offer service agreements for hydraulic presses, broaching machines, and bending machines for truck chassis side members. Through preventive maintenance, professional machine servicing, and technical support, we help you ensure high operational reliability, minimize downtime, and extend the service life of your machines.

Choose from three service agreements tailored to your needs – from basic maintenance to extended support.

Preventive Maintenance Ensures Operational Reliability

Regular servicing and preventive maintenance help keep your STENHØJ HYDRAULIK machines running reliably and reduce the risk of unexpected downtime. With a service agreement, you benefit from ongoing inspections and maintenance of your equipment, as well as the annual statutory inspection of your presses.

Our service agreements are designed to extend machine life, minimize downtime, and ensure that your equipment operates at peak performance. You also benefit from a structured service and maintenance schedule, allowing you to focus on production.

Preventive Maintenance

Preventive maintenance ensures reliable operation and reduces unexpected downtime for your presses.

At STENHØJ HYDRAULIK, we offer three service agreements with different levels of service, allowing you to choose the solution that best suits your needs.

Service Agreements

To make things simple, we offer three standardized service agreements for your STENHØJ HYDRAULIK equipment. Choose the one that suits you and get significantly more value from your investment.

A service agreement is not mandatory when purchasing new equipment, but the benefits are clear:

  • Lower lifetime costs for your equipment

  • Reduced risk of downtime and lost revenue

  • Access to the latest technological updates and improvements

Explore our service agreements below and choose the solution that best suits your STENHØJ HYDRAULIK equipment.

SERVICE AGREEMENTS BASIC PREMIUM PREMIUM +
Service visits will be scheduled in advance. ✓ ✓ ✓
Access to QR code ✓ ✓ ✓
One preventive maintenance visit:
  • Verification of basic design parameters
  • Verification of safety functions
  • Assessment of press wear
  • Oil level check
  • Leak inspection
  • Identification of parts recommended for replacement
✓ ✓ ✓
Electronic storage of service history and documentation ✓ ✓ ✓
Support and response times
Technical support via email, with a response within 24 hours ✓
Technical support by phone & email from 7:00 am to 4:00 pm CET ✓ ✓
24/7-365 hotline ✓ ✓
Priority hotline, available 24/7-365 ✓
Direct phone contact in case of urgent issues ✓ ✓
Worldwide on-site service within 72 hours* ✓ ✓ ✓
Online PLC service support for Siemens controls (first 5 hours/year included) ✓
Spare parts and additional services
Wear parts and consumables during maintenance visits ✓ ✓
Oil filters, grease and refill oil (max. 20L) ✓ ✓
Laboratory analysis of hydraulic oil ✓ ✓
Additional annual on-site technical assessment ✓
Identification of visible defects and feedback from the operator ✓
Discount on spare parts 5% 10%
Discount on labour costs and travel expenses 5%

*Please note: On-site service within 72 hours cannot be guaranteed in all locations. Your STENHØJ HYDRAULIK representative will inform you of the expected response time before you choose a service plan.

Real-time support with Service-Link from STENHØJ HYDRAULIK

STENHØJ HYDRAULIK introduces Service-Link – a smart and innovative solution that gives you full access to everything you need to keep your presses running.

How it works:

  1. Scan the QR code on your press.

  2. Choose from a range of options to suit your needs:

    • User manual

    • Technical documentation

    • Training videos

    • Spare parts ordering

    • Service log

Choose the solution that best suits your issue. Many problems can be resolved quickly and efficiently without the need for a technician to be physically present. If on-site assistance is required, we are, of course, ready to help.

Benefits of Service-Link:

  • Direct guidance for installation, troubleshooting and optimisation

  • Reduced downtime and more efficient production

  • Support wherever you are in the world

In short, Service-Link brings everything together in one place – making support simple, fast and efficient, so you can keep your presses up and running.

Contact us